In today’s contact center, help desk or network operation center, the pace is hectic and the decisions you make have immediate impact on your business. With so much at stake, it’s crucial to have continuous access to the information you need to make the right decisions at the right time – even when you’re away from your desk. With Trans-Lux LED displays, managers and agents have access to critical statistics anywhere in your facility. The ability to consistently make informed, proactive decisions using real-time information can make a real difference in your customer service level.
Benefits of Trans-Lux LED displays in your contact center include the ability to:
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View statistics and key metrics at a glance
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Communicate critical data among agents and clients
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Acknowledge and recognize progress and achievements to motivate staff.
Contact center displays can also be used to:
Trans-Lux’s full line of LED display products, both full matrix and line-/character-addressable, meet a wide range of contact center requirements. High-impact LED displays, with a 170-degree wide viewing angle, offer visual alerts in dynamic tricolor to keep everyone informed of up-to-the-second developments. Modularly designed displays allow for virtually unlimited configuration flexibility, and they are scalable and network addressable so you can easily expand your display system in the future.
Proven contact center applications include:
DataWall® a line/character addressable display that clearly presents alphanumeric text.
GraphixWall® – a fully-populated LED display that allows for several lines of variable sized fonts and simple graphics.
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Sizes from one to six lines high
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In your choice of 16-, 32-, 48- and 64-character widths
PictureWallTM – a full matrix, tricolor display that uses two intensities of red, green and amber to provide a pixel-by-pixel representation of computer-generated alphanumeric text and graphics.
